This is a translation provided for convenience. In case of any discrepancy, the Russian version prevails.

Payment and Refund Terms

Payment

Payment is accepted by bank card and via the Faster Payments System (SBP) through a payment operator. Card details are entered on the payment operator’s secure page and are not transferred to the Contractor. After payment, you receive a receipt from the “My Tax” (Moi Nalog) app at your e-mail.

Cancelling a subscription

You can cancel your subscription at any time. The next charge will not take place; access remains until the end of the paid period.

Refunds

You may withdraw from the service at any time and get back the money for the unused period, less the cost of services actually provided (Article 32 of the Law of the Russian Federation “On Consumer Rights Protection”, Article 782 of the Civil Code of the Russian Federation). If a payment was made by mistake, charged twice, or access was not granted, the money is refunded in full.

How to request: write to ermolinapolina358@gmail.com or use the feedback form (subject “Payment and refund”), stating the account e-mail, the date and the amount of the payment. A refund request is considered within 10 days (Article 31 of the Law “On Consumer Rights Protection”). The money is returned by the same method used for payment; the time for crediting depends on the bank. Upon a refund, the Contractor cancels or adjusts the receipt in the “My Tax” (Moi Nalog) app.

Contractor

Polina Mikhailovna Ermolina, applying the special tax regime “Professional Income Tax” (self-employed, Federal Law No. 422-FZ of 27 November 2018), INN 500319287601, e-mail: ermolinapolina358@gmail.com.

Version of 13 October 2026.